Merakyn is a consulting agency and benefit corporation specializing in communication and sustainability for startups and small to medium enterprises. Their mission is to empower innovation that matters through strategic support across business model design, go-to-market, fundraising, and organizational transformation.
PR & Communications Services
Turin, Italy
Before working with us, Merakyn’s work lived across different tools, email threads, and ad‑hoc spreadsheets.
Sales conversations, project delivery, and internal coordination weren’t connected, so:
As CEO Lorenzo D’Amelio put it, the team was “spending too much time managing the work instead of doing the work” – and the more the agency grew, the more fragile this setup became.
Merakyn didn’t just need “a better project management tool”. They needed an operations system that would:
We started with a full process audit – mapping how leads become projects, how teams collaborate, and where information was being duplicated or lost.
From there, we designed an Operations Engine on top of ClickUp that acts as Merakyn’s central operating system:
Instead of forcing the team to adapt to a tool, we built the tool around Merakyn’s real‑world processes.
Within weeks of going live, Merakyn’s team started to feel the difference:
Most importantly, Merakyn now has an operations backbone that can support future automations and AI workflows, instead of needing to be rebuilt from scratch.
Merakyn’s story isn’t about finding the “perfect” tool. It’s about treating operations as a system, then using tools like ClickUp to make that system visible and reliable.
Before its transformation, the agency was delivering strong work but was constrained by a patchwork of tools, scattered information, and manual, repetitive coordination. Leadership had to work hard just to see what was happening, let alone steer the business with confidence.
For agencies and consulting firms, the lesson is simple:
By designing the system first and then implementing it in ClickUp, Merakyn turned operations into a strategic asset: information silos gave way to transparency, handoffs became explicit instead of ad hoc, and leadership can now anticipate capacity and revenue instead of reacting late. Most importantly, this system-first foundation makes the agency truly ready for automation and AI – not as a patch on top of chaos, but as a natural next step.
Ready to build an automation-ready operations engine?
If you recognize parts of Merakyn’s story in your own agency – scattered tools, manual handoffs, fragile reporting – it’s a sign your operations need a proper backbone.
We design and implement an Operations Engine tailored to your delivery model, so your team can move faster with fewer surprises.
Let’s talk about what an operations engine for your consulting business could look like.
